Terms of Service

Last Updated: January 1, 2023

1. Booking and Payments

All bookings require full payment in advance. Cancellations made at least 24 hours before your session will receive a full refund. Late cancellations forfeit the payment.

2. Age Restrictions

Participants must be at least 12 years old. Those under 16 must be accompanied by an adult. Some experiences have additional age requirements.

3. Health and Safety

VR experiences may cause motion sickness. Participants with certain medical conditions should consult a professional before using our services. Follow all staff instructions for safe equipment use.

4. Liability

ImmersiveZone is not liable for personal injuries or property damage resulting from improper use of equipment or failure to follow safety guidelines.

5. Conduct

We reserve the right to remove any participant displaying disruptive or dangerous behavior without refund.